Tuesday, July 22, 2008

What Is The Value Of Wm Rogers

: FEEL THE DIFFERENCE

I've noticed that Ford's slogan "feel the difference" fits perfectly with my car. The truth is that I feel very well the difference as no car in the world. In addition, the car feels much, especially vibrations is impossible not to feel them.

Friday, May 2, 2008

Blue Rim Around Eyes Since Birth

10 º in reliability Ford in Europe, 1 in complaints in Spain

The OCU (Consumers and Users Organization) conducted a survey to 18,000 drivers of various nationalities (English, Belgian, Italian, French and Portuguese) to publish a list of most trusted brands. http://www.autofacil.es/index.php?option=com_content&task=view&id=1237&Itemid=26

1 º Mazda: 96.8 points
2 º Toyota : 96.3 points
3 º Honda: 95.2 points
4 º Suzuki: 93.7 points
5 º BMW: 93.7 points
6 th Smart: 93.6 points
7 º Saab : 92.5 points
8 º Volvo: 92.2 points
Nissan 9 th: 91.7 points
10 º Ford: 91.2 points, is not bad.

Something does not fit: If Ford is in the position 10, ahead of Audi, Citroen, Renault , VW, Skoda, SEAT, Peugeot, Fiat, Alfa , Mercedes, Hyundai, Kia ... ... .... then how is it possible that Ford is the undisputed No. 1 in complaints in Spain?

My answer: by bad Customer Service. One thing to be tenth in Europe for reliability, something else is to serve customers in one country, Spain.

What do you think?